Account Management Team Lead

We are looking for a passionate Account Management Team Lead to lead the local team and drive our business, developing, managing and growing our partner restaurants in Poland.Let’s build the future of food delivery together!

Your daily adventures will include:

• Lead, motivate and coach the Account Management Team to achieve their goals.
• Manage, organize and negotiate eater-facing campaigns that will increase Bolt Food orders and revenue.
• Analyze key performance metrics to gain insights and improve customer performance.
• Forecast growth and evaluate the achievement of our business goals.
• Execute and refine our operational strategy, solve daily commercial and operational issues.
• Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants.
• Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans.
• Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations).

• 3-5 years of experience, preferably in Account Management, Consulting, Business Development, or similar roles.
• Excellent communication & written skills in English and Polish.
• People manager: experience leading a team to achieve individual and shared goals in a client facing role.
• Solid analytical skills: ability to interpret and present data to generate insights and support decision-making.
• Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets.
• Commercial vein: ability to build and maintain long term professional relationships with business partners using listening, negotiation and persuasion skills.
• Ownership: ability proactively find solutions to business problems.
• Passion: drive to work with new technologies or with food tech
• Excellent communicator: ability to effectively communicate with many stakeholders involved.
• Outstanding project manager: capable managing multiple projects, resources, priorities and time.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!