Head of Sales Operations

We’re looking for a Head of Sales Operations to join the Bolt Business team. You’ll be leading the sales ops team, building the organization, devising the strategy, and managing the execution of initiatives to support and improve the business. Reporting to the VP of Bolt Business, you’ll be joining the Bolt Business leadership team and be a key member steering the future of this business line.

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We’re looking for a driven individual, a superb leader with experience of managing a sales ops team across a business, with team members in many locations. We need a superstar with a history of great results, is excellent at team management and knows how to build teams, manage diverse workloads and deliver high impact projects and initiatives.

You’ll need to be driven, confident and ambitious. We’re moving quickly and this is an exciting role, one with huge scope for growth and impact. If you’ve worked in high growth B2B environment, building and managing sales operations and you want to take the next step, then let’s talk.

• Manage and build global sales operations team, you’ll be a key part of the Bolt Business leadership team, you’ll build and manage a team of sales operations managers spread across the world.
• Sales intelligence, you see everything, our CRM, data feeds and your own team’s inputs - you’ll bring insightful analysis and advise on opportunities, improvement how we can take the business forwards.
• Develop the sales operations strategy, you’ll look at the landscape, the opportunities and potential impacts and build a strategy that delivers the biggest impacts to the overall business.
• Process creation & optimisation, we’re just getting started and there’s a sea of processes to be created, optimised and improved. You’ll be right on the pulse of how we operate and what the team need to do. CRM, sales process, commissions, contract management etc.
• Own sales training & tooling, your team will include sales trainers and you’ll devise how we upskill our sales team, give them the right tools to win in their jobs and be the best they can be.
• Blocker Removal & Enablement, you’ll analyse our business and actively work projects to enable better performance and remove blockers and obstacles holding us back.
• Build a lead generation machine, you’ll build a robus lead generation process, using your team, you’ll ensure our sales teams are fully stocked with high quality opportunities to close.
• Develop and grow your team, you’ll have a department of hungry driven individuals, you’ll nurture, coach and foster and environment to get the best out of them and drive their development.
• Stakeholder management, work with sales leaders and sales teams to manage change and roll-outs of your projects and initiatives.
• Performance reporting & planning, you’ll work with data teams to report performance, assist in planning and assessment of opportunities.
• Entrepreneurial projects, you’ll spot opportunities, devise projects to test new ideas and manage their execution - searching out new ways to grow, sell and win in all our markets.

• Have 5+ years of Sales Operations experience. With at least 3+ years of leading sales operations teams.
• You have a deep understanding of B2B sales cycles, how to optimise these and report effectively.
• You have the ability to take complex processes and data sets, and turn these into actionable insights and create positive change.
• You have a deep understanding of scaling sales operations functions across multiple markets in a hyper-growth / start-up environment.
• Highly analytical, data driven - able to look at multiple input sources to identify opportunities and business cases for change.
• Experienced and knowledgeable in sales operations, with an extensive background of delivering projects in lead generation, CRM, sales process, sales training and sales enablement. A leader, who can motivate a regional team, manage different cultures and needs of your reports.
• A master of strategy, able to identify opportunities, guide country teams and drive a business to improve.
• Very familiar with leading CRM’s and highly analytical of sales stats and KPIs, with extensive knowledge of sales process, tooling, software and set-ups.
• Excellent communication skills in English.
• Able to identify and remove blockers, relentlessly drive for improvement and manage multiple stakeholders to get things done quickly.
• Skilled in defining processes, KPIs, and guidance for teams to follow.
• A true multitasker, able to manage multiple workloads, projects and priorities.
• Accustomed to fast paced scale up environments, thriving on the challenge to get things done quickly and deliver results.
• Relentless drive to achieve results, strong willed, motivating and cool under pressure.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 500+ cities across 45 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode.
• Take care of your physical and mental health with our wellness perks.

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 100 million customers in 45+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!